topic Re: Delete library in Arlo Secure

Delete library

Rick662 — Mon, 28 Feb 2022 20:31:45 GMT

My trial ended and I’m still showing videos in my library. I can find a way to delete the library. How do I delete the library videos?

Re: Delete library

StephenB — Mon, 28 Feb 2022 21:14:53 GMT

If you use my.arlo.com, you can click on "select" in the upper right of the library page. You will then see "select all" in the same spot on the page.

Then scroll down to the bottom of the page, and select delete. You'll need to repeat this process for each day of recordings in the library.

Alternatively, wait a bit and the library should disappear.

Re: Delete library

Rick662 — Tue, 01 Mar 2022 00:29:47 GMT

Thanks for the response, but as I said, my trial subscription expired and because of that, it won’t let me in the library with a subscription. So, my library says I have 23 videos, with no way to delete them.

thanks!

Re: Delete library

JamesC — Tue, 08 Mar 2022 20:24:57 GMT

Rick662,

Are you still experiencing this issue today?

JamesC

Re: Delete library

Rick662 — Thu, 10 Mar 2022 17:00:59 GMT

No, but only after I did a hard reset of the Smarthub.