Obtaining an RMA

BillWalker — Tue, 22 Feb 2022 21:08:18 GMT

I had trouble placing an order on Arlo.com for a wireless doorbell, extra battery, chime, and two batteries for Arlo 2 cameras. I ended up placing the order twice but didn’t realize it until two identical boxes arrived via FedEx.

I called support and talked to a nice gentleman who initiated the RMA request. He said I would hear back from them about the RMA. That’s been over 5 days now with no response.

I can’t find a number to call and cannot remember how I found it in the first place. Help someone!

Re: Obtaining an RMA

JamesC — Wed, 23 Feb 2022 01:35:31 GMT

BillWalker,

Take a look here for information on how to contact arlo.com support:

https://www.arlo.com/en-us/contact-us.html

https://www.arlo.com/en-us/terms-of-sale.html#returns

JamesC

topic Obtaining an RMA in Arlo Secure

Obtaining an RMA

Re: Obtaining an RMA