https://community.arlo.com/t5/Arlo-Secure/can-t-buy-a-subscription-because-of-app-failure/m-p/1853183#M763 And I even tried the browsers on my pc, including Edge, and there is no check box for "agree and confirm payment"<BR />I clicked the arli terms of service and clicked "ok" on that page, the "update payment info" box is still grayed out and does nothing when I click on it.<BR />What gives? Sun, 20 Feb 2022 22:00:29 GMT misterevans 2022-02-20T22:00:29Z https://community.arlo.com/t5/Arlo-Secure/can-t-buy-a-subscription-because-of-app-failure/m-p/1853181#M762 What's wrong with the app where you can't find the check box for "accept terms and conditions" when trying to buy a subscription plan? Sun, 20 Feb 2022 20:46:22 GMT https://community.arlo.com/t5/Arlo-Secure/can-t-buy-a-subscription-because-of-app-failure/m-p/1853181#M762 misterevans 2022-02-20T20:46:22Z https://community.arlo.com/t5/Arlo-Secure/can-t-buy-a-subscription-because-of-app-failure/m-p/1853183#M763 And I even tried the browsers on my pc, including Edge, and there is no check box for "agree and confirm payment"<BR />I clicked the arli terms of service and clicked "ok" on that page, the "update payment info" box is still grayed out and does nothing when I click on it.<BR />What gives? Sun, 20 Feb 2022 22:00:29 GMT https://community.arlo.com/t5/Arlo-Secure/can-t-buy-a-subscription-because-of-app-failure/m-p/1853183#M763 misterevans 2022-02-20T22:00:29Z https://community.arlo.com/t5/Arlo-Secure/can-t-buy-a-subscription-because-of-app-failure/m-p/1853327#M772 Ok, I got mine figured out. The section for Billing Information asks for name, address, and Zip code. The line for "country", click on it and more lines for city and state open up.<BR />I never clicked on Country, because it already said United States.<BR />No error message informed me of the spaces I left blank. Mon, 21 Feb 2022 23:35:11 GMT https://community.arlo.com/t5/Arlo-Secure/can-t-buy-a-subscription-because-of-app-failure/m-p/1853327#M772 misterevans 2022-02-21T23:35:11Z