https://community.arlo.com/t5/Arlo-Secure/App-issue/m-p/1937873#M6092 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/761501">@MikeD488</a>&nbsp;wrote:<BR /> <P>Arlo cameras show activity on my phone but when I click on my app it shows me the logo and nothing else happens.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Try this:</P> <OL> <LI>restart the phone</LI> <LI>disable wifi and mobile data (airplane mode)</LI> <LI>launch the app.&nbsp; It should give you an error saying that it cannot connect to the internet.</LI> <LI>now enable wifi and mobile data, and you should be able to log in.</LI> </OL> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 05 Dec 2023 13:12:30 GMT StephenB 2023-12-05T13:12:30Z https://community.arlo.com/t5/Arlo-Secure/App-issue/m-p/1937864#M6090 <P>Arlo cameras show activity on my phone but when I click on my app it shows me the logo and nothing else happens. I can’t get to the place to manage and see my devices. I updated the app to latest version but still no luck. I think I need a security code to access. Any suggestions?</P> Tue, 05 Dec 2023 12:29:00 GMT https://community.arlo.com/t5/Arlo-Secure/App-issue/m-p/1937864#M6090 MikeD488 2023-12-05T12:29:00Z https://community.arlo.com/t5/Arlo-Secure/App-issue/m-p/1937873#M6092 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/761501">@MikeD488</a>&nbsp;wrote:<BR /> <P>Arlo cameras show activity on my phone but when I click on my app it shows me the logo and nothing else happens.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Try this:</P> <OL> <LI>restart the phone</LI> <LI>disable wifi and mobile data (airplane mode)</LI> <LI>launch the app.&nbsp; It should give you an error saying that it cannot connect to the internet.</LI> <LI>now enable wifi and mobile data, and you should be able to log in.</LI> </OL> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 05 Dec 2023 13:12:30 GMT https://community.arlo.com/t5/Arlo-Secure/App-issue/m-p/1937873#M6092 StephenB 2023-12-05T13:12:30Z