topic Re: Monthly charges continue long after subscription cancelled in Arlo Secure

Monthly charges continue long after subscription cancelled

hroderick — Tue, 07 Nov 2023 14:18:47 GMT

It has been about a year since I cancelled my subscription using the app, but the monthly $3.19 charge continues. Please stop the charges.

ShayneS — Wed, 08 Nov 2023 17:07:48 GMT

Thank you for bringing this to my attention. I have provided this info to support and someone will be reaching out to you as soon as possible.

hroderick — Thu, 09 Nov 2023 21:41:08 GMT

Matter is resolved. It was my error. Thank you for your attention and I apologize for the bother.

ShayneS — Fri, 10 Nov 2023 00:07:35 GMT

No apology necessary, let me know if you have any questions anytime.