https://community.arlo.com/t5/Arlo-Secure/refund/m-p/1934140#M5727 <P>Baltazarx5,</P> <P><BR />I've opened and escalated a ticket detailing the information you've provided here on the community.</P> <P>&nbsp;</P> <P>An agent will reach out to you with a status update as soon as possible.</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 08 Nov 2023 19:06:53 GMT JamesC 2023-11-08T19:06:53Z https://community.arlo.com/t5/Arlo-Secure/refund/m-p/1934097#M5726 <P>I need a refund im charge a year for service which i cancel my plan with you guys. I have issue with my credit card which i need to change&nbsp; so i can be credited. . I try to log on and i am not able to connect . Its like i was cut off from you guys. what is going on . I need my refund..&nbsp;</P><P>&nbsp;</P><P>Unhappy customer</P><P>Rosy Baltazar</P><P>&nbsp;</P> Wed, 08 Nov 2023 15:21:30 GMT https://community.arlo.com/t5/Arlo-Secure/refund/m-p/1934097#M5726 Baltazarx5 2023-11-08T15:21:30Z https://community.arlo.com/t5/Arlo-Secure/refund/m-p/1934140#M5727 <P>Baltazarx5,</P> <P><BR />I've opened and escalated a ticket detailing the information you've provided here on the community.</P> <P>&nbsp;</P> <P>An agent will reach out to you with a status update as soon as possible.</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 08 Nov 2023 19:06:53 GMT https://community.arlo.com/t5/Arlo-Secure/refund/m-p/1934140#M5727 JamesC 2023-11-08T19:06:53Z