https://community.arlo.com/t5/Arlo-Secure/Arlo-Subscription/m-p/1933850#M5680 <P>I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.</P> Mon, 06 Nov 2023 15:42:40 GMT BrookeN 2023-11-06T15:42:40Z https://community.arlo.com/t5/Arlo-Secure/Arlo-Subscription/m-p/1933490#M5647 <P>I have cancelled my account and subscription twice following the instruction provided.&nbsp; Once in mid September when I moved to a new house and left the equipment for the new owners.&nbsp; I was then billed again on my AutoPay on 1 Oct.&nbsp; I complained and again cancelled everything including deleting my account.&nbsp; I was again billed on 1 Nov.&nbsp;</P><P>&nbsp;</P><P>I both cases I opened a dispute with my financial institution.&nbsp; They have refunded the charge and this last time sent a notification to Arlo to stop billing me for a subscription I cancelled in September.</P><P>&nbsp;</P><P>Please note I created this account just to ask about why I am still being billed and what has to be done to stop it since I completely deleted my old account.</P><P>&nbsp;</P><P>Please respond and I will provide any additional information such as the old account email.</P><P>&nbsp;</P> Fri, 03 Nov 2023 14:37:29 GMT https://community.arlo.com/t5/Arlo-Secure/Arlo-Subscription/m-p/1933490#M5647 Fred7777 2023-11-03T14:37:29Z https://community.arlo.com/t5/Arlo-Secure/Arlo-Subscription/m-p/1933850#M5680 <P>I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.</P> Mon, 06 Nov 2023 15:42:40 GMT https://community.arlo.com/t5/Arlo-Secure/Arlo-Subscription/m-p/1933850#M5680 BrookeN 2023-11-06T15:42:40Z