https://community.arlo.com/t5/Arlo-Secure/Can-t-log-in/m-p/1932407#M5550 <P>I have the arlo essential camera. I changed phones and now when I log in Arlo doesn't recognize the phone. The push notification to phone&nbsp; does not send a notification to the new phone.&nbsp;</P> Wed, 25 Oct 2023 02:23:28 GMT rthomas599 2023-10-25T02:23:28Z https://community.arlo.com/t5/Arlo-Secure/Can-t-log-in/m-p/1932407#M5550 <P>I have the arlo essential camera. I changed phones and now when I log in Arlo doesn't recognize the phone. The push notification to phone&nbsp; does not send a notification to the new phone.&nbsp;</P> Wed, 25 Oct 2023 02:23:28 GMT https://community.arlo.com/t5/Arlo-Secure/Can-t-log-in/m-p/1932407#M5550 rthomas599 2023-10-25T02:23:28Z https://community.arlo.com/t5/Arlo-Secure/Can-t-log-in/m-p/1932410#M5551 <P>You need to set the new phone as the primary device in the two step verification settings.</P><P>&nbsp;</P><P><A href="https://kb.arlo.com/000062582/Why-does-the-Arlo-Secure-app-say-it-doesn-t-recognize-this-device-when-I-try-to-log-in" target="_blank">https://kb.arlo.com/000062582/Why-does-the-Arlo-Secure-app-say-it-doesn-t-recognize-this-device-when-I-try-to-log-in</A></P> Wed, 25 Oct 2023 16:02:37 GMT https://community.arlo.com/t5/Arlo-Secure/Can-t-log-in/m-p/1932410#M5551 DannyBearAgain 2023-10-25T16:02:37Z