topic Re: Account help in Arlo Secure

Account help

Angelinah72 — Sat, 23 Sep 2023 23:15:08 GMT

I messed up when creating my account so I deleted it to start over but now it says I have an existing account when I try to create one but then I try to log in and it says the account was closed. How do I fix this? And does anyone have a customer service number?

Re: Account help

StephenB — Mon, 25 Sep 2023 11:41:58 GMT

@Angelinah72 wrote:

And does anyone have a customer service number?

Arlo doesn't publish them, and anything you find by googling will almost certainly lead you to a scammer.

I'm tagging the mods ( @JamesC and @ShayneS ) , in hopes that they can assist.

Re: Account help

ShayneS — Mon, 25 Sep 2023 20:41:54 GMT

Hi @Angelinah72

Thank you for the update, I have notified support and someone should be reaching out to you as soon as possible.