https://community.arlo.com/t5/Arlo-Secure/Existing-doorbell-New-Paid-Subscription/m-p/1927743#M5111 <P>If you are using an iPhone, then try logging into my.arlo.com on a PC.&nbsp; That should let you add the camera(s) to the subscription plan.</P> Thu, 14 Sep 2023 16:05:20 GMT StephenB 2023-09-14T16:05:20Z https://community.arlo.com/t5/Arlo-Secure/Existing-doorbell-New-Paid-Subscription/m-p/1927700#M5101 <P>Hello,</P><P>&nbsp;</P><P>We’ve had an arlo wire free video doorbell for about 2 years. I just purchased an Arlo Secure subscription for the first time.&nbsp;<BR />My account is saying that 0 out of 0 cameras are connected, and the app doesn’t seem to recognize the subscription.&nbsp;<BR />Do I need to uninstall and reinstall the doorbell?&nbsp;</P> Thu, 14 Sep 2023 01:42:39 GMT https://community.arlo.com/t5/Arlo-Secure/Existing-doorbell-New-Paid-Subscription/m-p/1927700#M5101 Hschaefer 2023-09-14T01:42:39Z https://community.arlo.com/t5/Arlo-Secure/Existing-doorbell-New-Paid-Subscription/m-p/1927743#M5111 <P>If you are using an iPhone, then try logging into my.arlo.com on a PC.&nbsp; That should let you add the camera(s) to the subscription plan.</P> Thu, 14 Sep 2023 16:05:20 GMT https://community.arlo.com/t5/Arlo-Secure/Existing-doorbell-New-Paid-Subscription/m-p/1927743#M5111 StephenB 2023-09-14T16:05:20Z