https://community.arlo.com/t5/Arlo-Secure/Trying-to-retrieve-old-recordings/m-p/1927708#M5103 <P>Was the footage a manual recording or triggered recording?</P><P>&nbsp;</P><P>Do you have cameras connected to a base/hub with a backup storage device implemented?</P><P>&nbsp;</P><P>What camera model and Base model you have and if you’re using a subscription plan?</P> Thu, 14 Sep 2023 06:27:49 GMT DannyBearAgain 2023-09-14T06:27:49Z https://community.arlo.com/t5/Arlo-Secure/Trying-to-retrieve-old-recordings/m-p/1927704#M5102 <P>In desperate footage from almost a month ago for an investigation. I’m looking for any help to get the footage</P> Thu, 14 Sep 2023 03:58:57 GMT https://community.arlo.com/t5/Arlo-Secure/Trying-to-retrieve-old-recordings/m-p/1927704#M5102 EMSprincess249 2023-09-14T03:58:57Z https://community.arlo.com/t5/Arlo-Secure/Trying-to-retrieve-old-recordings/m-p/1927708#M5103 <P>Was the footage a manual recording or triggered recording?</P><P>&nbsp;</P><P>Do you have cameras connected to a base/hub with a backup storage device implemented?</P><P>&nbsp;</P><P>What camera model and Base model you have and if you’re using a subscription plan?</P> Thu, 14 Sep 2023 06:27:49 GMT https://community.arlo.com/t5/Arlo-Secure/Trying-to-retrieve-old-recordings/m-p/1927708#M5103 DannyBearAgain 2023-09-14T06:27:49Z