topic Re: ARLO PRO 4 XL can you select many or all to delete out of feeds in Arlo Secure

Deleting feed

JDF430 — Sun, 11 Dec 2022 17:47:47 GMT

Is there a way to erase the whole days feed? Instead of one recording at a time

Re: Deleting feed

jguerdat — Mon, 12 Dec 2022 14:34:37 GMT

Haven't tried this but usually a long press on a video selects it and allows you to select others.

Of course, I recommend NOT deleting videos since too many folks have then wanted them back and there's no way to do that.

Re: Deleting feed

JamesC — Wed, 14 Dec 2022 22:09:56 GMT

This feature is not available with feeds. The development team is monitoring feedback like this to provide future enhancements to the UI. I will pass this feedback along to the team for consideration.

JamesC

Re: Deleting feed

Arlo_Doorvell — Sat, 31 Dec 2022 06:52:03 GMT

I get 50-100 clips on my feed each day and it is an ergo issue to delete these one by one. Also, if there could be a swipe feature to watch the feed videos instead of having to individually tap each one of them, that would be appreciated. Thanks.

Re: Deleting feed

kfscoll — Sat, 07 Jan 2023 17:48:58 GMT

Please give us a way to delete multiple videos from a feed at once! How is this feature not implemented out of the gate?!?

Re: Deleting feed

RegularJoe — Sun, 08 Jan 2023 01:35:41 GMT

This has got to be the worst advice ever given.....
Does he realize how difficult it is too scroll through a days worth of videos trying to find ones that were recorded after you looked at the the first time. On a phone, you can only see 3 or 4 at a time on the screen...
It's a frickin' disaster.

Re: Deleting feed

RegularJoe — Sun, 08 Jan 2023 01:33:36 GMT

The most recent replaced version of the Secure DID include the "Click one, highlight the rest, swipe and gone".

Who thought it wise to do away with that. Or, more likely, whoever is doing the programming doesn't use these cameras, so they'd never know they forgot to keep it as a function.

They can ignore 3 or 4 of us complaining...

Who wants to try to delete a thousand videos individually?

I don't save videos, at all. If I want to keep one, I click "download" and save it to the phone or desktop. I sure don't keep them in the library on here.

Why change the names of everything... why do away with a simple, easy to use "mode" button.

WHy make it so hard to do functions that were a snap previously.

I accidently deleted a camera off my feed... .clicking around trying to figure out what things do.

This new system is a mess.

Re: Deleting feed

8alzd33p — Sun, 08 Jan 2023 09:12:36 GMT

This is because your using the Arlo cloud/subscription/smart option that is available with new products unless you pay monthly, correct?

Because I recently cancelled my subscription and my recordings are saved on my usb via base station. I get push notifications much faster now but I download each video in library but I’m glad I stopped using the smart service because even though the identification of (person, animal, vehicle or package) was always correct, it still doesn’t follow schedule/rules when using local backup and cloud backup. Local is exactly right but depending on your speed I guess that could possibly cause a delay. I don’t guess I have E-911 service now, not sure. Uh what else, I guess that’s it, if I get the push notifications as accurate when I’m not on same network I assume I have to open app load video, then select device to view live (if possible) and then select alarm possibly, hopefully they will record until motion is done because I always had roughly 10 sec recordings before. I just got used to it and never realized I paid for quality system and it is but adding $10 a month for smart subscription definitely limited the past 3 years of use.

Re: Deleting feed

8alzd33p — Sun, 08 Jan 2023 09:21:13 GMT

I always could hold down to select the 1st recording either before watching or same if I didn’t want to open it,

I could only do this with the cloud recording/smart subscription. I don’t have the subscription after years and I like it better but I don’t see how I can delete my videos.

any clue??

using iOS phone

arlo app

pro 3 base station with usb stick. 5 cameras and 64GB is good for half a year. I’ve always just recorded my screen if I wanted a quick video file to zip and send. Using phone/tablet/pc,Mac,Linux

ARLO PRO 4 XL can you select many or all to delete out of feeds

TEP — Mon, 23 Jan 2023 22:47:08 GMT

ARLO PRO 4 XL can you select many or all to delete out of feeds?

Re: ARLO PRO 4 XL can you select many or all to delete out of feeds

StephenB — Tue, 24 Jan 2023 02:07:16 GMT

@TEP wrote:

ARLO PRO 4 XL can you select many or all to delete out of feeds?

This question isn't about the camera - it's about the app features.

The older app user interface (with "Library" as a menu option) lets you select multiple recordings and then delete them in operation.
The newer app user interface (with "Feed" as a menu option) requires you to select and delete one at a time.

Eventually everyone will be running "Feed".

Re: ARLO PRO 4 XL can you select many or all to delete out of feeds

kacox — Wed, 01 Feb 2023 00:00:12 GMT

Just recently installed my doorbell and floodlight. I have racked up quite a few entries in my feed and have given up trying to keep up with deleting them. It took me a while to get to this thread, as I kept finding the "press library button" solution in my web search. Now I now know I don't have the button. I'm not sure of the reasoning for removing the feature, but as others have already stated it is definitely necessary. Hopefully it will be brought back.

Re: ARLO PRO 4 XL can you select many or all to delete out of feeds

RegularJoe — Wed, 01 Feb 2023 10:32:50 GMT

NEW PROBLEM:

Just this morning I was viewing videos, and after I was done I started the process of deleting them one at a time, lol... but they won't delete.. there are 14 videos on my feed and I tried to delete each one, but only one would delete... it gives me a yellow banner across the top of the phone screen that says "internal error" every time I tried to delete a video.

What in the hell is wrong with this place?

Re: ARLO PRO 4 XL can you select many or all to delete out of feeds

RegularJoe — Wed, 01 Feb 2023 15:44:14 GMT

I found out how to delete the entire contents of your library at one time... below are pictures that show how I do it ...on my Android phone... this will erase everything that you don't have saved to your phone somewhere..

step one... click on that blue person icon

Step 2.. click on data privacy

step three.. on the next screen that pops up choose content and this screen here will open up.

step four.. click on erase Arlo cloud, And then at the bottom there's another choice that will pop up that says erase all content.. click on that and you will finally be able to erase all videos in the folder/library... finally found a way to get it done!

Re: ARLO PRO 4 XL can you select many or all to delete out of feeds

kacox — Thu, 02 Feb 2023 21:21:06 GMT

Thanks Regular Joe!

That's the big hammer. They buried it pretty deep in the app. Still think they should bring back a group delete function. Hopefully it will show up in a later release.

Re: ARLO PRO 4 XL can you select many or all to delete out of feeds

Mike59 — Mon, 06 Feb 2023 16:33:02 GMT

You are no regular Joe. Thank you SO MUCH showing us how to delete the recordings. It was buried so deep. I even had called the company support to learn how to do that, but they said they could reset my account to have them deleted sooner, but I would have to pay a monthly fee.

Thanks again!

Re: Deleting feed

KCJ080971 — Mon, 06 Feb 2023 18:43:43 GMT

This would be a great functionality add!

Re: Deleting feed

RegularJoe — Mon, 06 Feb 2023 20:55:27 GMT

It used to be a normal feature.. you could delete them all at once.. but a new update killed off that feature.

Re: Deleting feed

Quick3119 — Thu, 09 Mar 2023 12:24:12 GMT

Please bring back the feature of select all delete feature on the feed. Like everyone else the tedious task of a singular delete of a day (especially on a windy day) could be hundreds!

Re: Deleting feed

AvonPat — Thu, 09 Mar 2023 14:13:34 GMT

+1 for this. Removing the ability to batch-delete videos, when the cameras can generate hundreds of them a day, is ludicrous. Bring back the ability to tag multiple videos and delete them. It takes around 5 seconds to delete a single video. I have several thousand on my hub now. I can't even go through and find the ones I want to download and keep.