topic Re: Push notifications option? in Arlo Secure

Push notifications option?

Foques — Tue, 29 Aug 2023 22:47:17 GMT

Can someone show me a screenshot of where the push notification enablement option should be?

All the help articles are using WORDS, but I need to see a picture... I think i've gone through all the menu options in my app, and I see no option to enable the push notifications on my Galaxy s20. (yes, they are enabled in the OS)

Re: Push notifications option?

jguerdat — Wed, 30 Aug 2023 12:54:00 GMT

Push notifications are enabled in your modes and rules. These pics are from the new user interface that uses Feed to view recordings but it's similar to the old UI that uses Library. Edit your rules for each camera in each mode that's appropriate and enable the push notifications.

Re: Push notifications option?

Foques — Wed, 30 Aug 2023 13:22:22 GMT

my apologies, I was not clear.

I do get notifications in my email, but how do I enable push notifications on my mobile?

Only option I get is to add email.

Re: Push notifications option?

jguerdat — Thu, 31 Aug 2023 13:29:38 GMT

Post a screenshot of your camera rule that shows where to change notifications.