topic Re: No full-screen mode for live view on Android v4.7_28565 in Arlo Secure

No full-screen mode for live view on Android v4.7_28565

EffarigLlavud — Sat, 12 Aug 2023 21:58:50 GMT

When I view the live feed for any of my cameras on v4.7_28565 (Android) the icon to expand the view to full-screen is missing. I cleared cache and even un-installed/reinstalled the app with no success.

Please help. The live feed is way to small without being able to go to full-screen.

Re: No full-screen mode for live view on Android v4.7_28565

jguerdat — Sun, 13 Aug 2023 13:35:21 GMT

If you mean live view, I see a double-headed arrow in the top right of the camera view. I'm using the new user interface (UI) that uses Feed to view recordings. If you're using the same UI, go to Devices for live viewing on the camera to see this or, in Dashboard, be sure to use the large widget so you get the arrows.

Re: No full-screen mode for live view on Android v4.7_28565

EffarigLlavud — Sun, 13 Aug 2023 16:40:07 GMT

Thanks for the suggestions jguerdat, unfortunately I don't see the double-headed arrow under Devices when viewing a live camera feed. The only icons that appear are the microphone, record, and camera icons.

As mentioned, I'm using the latest Android version of the app. In this version, the primary app buttons are Devices, Library, and Mode.

The doubleheaded arrow icon used to appear in this live view at the top right like you're seeing. For me, it is now missing.

Re: No full-screen mode for live view on Android v4.7_28565

jguerdat — Mon, 14 Aug 2023 12:43:14 GMT

This may be due to use of the old UI that uses Library to view videos. I can't verify that since I'm on the new UI.

@JamesC or @ShayneS , can you verify that the old UI is lacking the ability to expand live view to full screen?

Re: No full-screen mode for live view on Android v4.7_28565

ShayneS — Mon, 14 Aug 2023 22:29:12 GMT

I was not able to replicate this issue, does this occur on any other Android devices by chance?

Re: No full-screen mode for live view on Android v4.7_28565

EffarigLlavud — Tue, 15 Aug 2023 16:51:13 GMT

Not sure. I don't have another Android device to test. This repros on a Samsung Galaxy Note 20 Ultra, even on a fresh install.

Re: No full-screen mode for live view on Android v4.7_28565

ShayneS — Tue, 15 Aug 2023 17:05:46 GMT

Which version of Android are you using? I couldn't replicate on an android device when testing.

Re: No full-screen mode for live view on Android v4.7_28565

EffarigLlavud — Tue, 15 Aug 2023 17:42:18 GMT

Android 13. OneUI 5.1

Re: No full-screen mode for live view on Android v4.7_28565

EffarigLlavud — Thu, 17 Aug 2023 05:06:23 GMT

Forgetting and re-adding the cameras seems to have done the trick.