topic Arlo camera H10 in Arlo Secure

Arlo camera H10

Vic12 — Wed, 17 Nov 2021 12:40:44 GMT

Hello I have two cameras but only one shows on smart notification. How can I add the other camera on smart notification?

Thanks

Re: Arlo camera H10

StephenB — Wed, 17 Nov 2021 12:47:39 GMT

@Vic12 wrote:

Hello I have two cameras but only one shows on smart notification. How can I add the other camera on smart notification?

Do both cameras have a subscription?

Re: Arlo camera H10

Vic12 — Wed, 17 Nov 2021 12:53:15 GMT

Only one have and I can’t choose the one I want to be activated

Re: Arlo camera H10

StephenB — Wed, 17 Nov 2021 13:03:36 GMT

@Vic12 wrote:

Only one have and I can’t choose the one I want to be activated

So the problem is just that the wrong camera is covered by the subscription?

If so, try going into the subscription settings, and then select "manage cameras". From there you can remove the camera that is subscribed, and then add the other one.

Note this won't work if the camera is still in the trial subscription.