topic Re: Arlo Subscription in Arlo Secure

Arlo Subscription

Retired_Member — Tue, 20 Jun 2023 03:01:25 GMT

I am trying to start a subscription, but during checkout the country is defaulted to Switzerland and I can not change it to United States. Is there a solution for this?

Re: Arlo Subscription

jguerdat — Tue, 20 Jun 2023 11:28:19 GMT

Where did you initially create your account and set up the system? You may need to remove all devices from your account and create a new account to set the system back up to get the correct country set.

Re: Arlo Subscription

Retired_Member — Tue, 20 Jun 2023 12:50:06 GMT

I might have setup up on my phone. I was using a combo of phone and desktop and can’t remember which one exactly I used to create the account. I will try the delete and recreate method suggested and see how it goes. Thanks!