https://community.arlo.com/t5/Arlo-Secure/No-login-fields-in-mobile-app/m-p/1914261#M3989 <P>I tried to open the app this evening and I was logged off. I entered my credentials and the app just hung there. I uninstalled and reinstalled and now the app won’t populate the fields for username and password. All I see is a blue screen with the Arlo logo. Is there an issue with the mobile app for iPhone?</P> Wed, 24 May 2023 04:05:20 GMT AllFedUp 2023-05-24T04:05:20Z https://community.arlo.com/t5/Arlo-Secure/No-login-fields-in-mobile-app/m-p/1914261#M3989 <P>I tried to open the app this evening and I was logged off. I entered my credentials and the app just hung there. I uninstalled and reinstalled and now the app won’t populate the fields for username and password. All I see is a blue screen with the Arlo logo. Is there an issue with the mobile app for iPhone?</P> Wed, 24 May 2023 04:05:20 GMT https://community.arlo.com/t5/Arlo-Secure/No-login-fields-in-mobile-app/m-p/1914261#M3989 AllFedUp 2023-05-24T04:05:20Z https://community.arlo.com/t5/Arlo-Secure/No-login-fields-in-mobile-app/m-p/1914466#M4005 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/912014">@AllFedUp</a>&nbsp;wrote:<BR /> <P>I tried to open the app this evening and I was logged off. I entered my credentials and the app just hung there. I uninstalled and reinstalled and now the app won’t populate the fields for username and password. All I see is a blue screen with the Arlo logo. Is there an issue with the mobile app for iPhone?</P> <HR /></BLOCKQUOTE> <OL> <LI>Restart the phone</LI> <LI>Put it into airplane mode (disabling both wifi and mobile data)</LI> <LI>Launch the app</LI> <LI>After you see the internet connection error, take the phone out of airplane mode</LI> </OL> <P>You should then be able to log in.</P> <P>&nbsp;</P> Fri, 26 May 2023 10:45:04 GMT https://community.arlo.com/t5/Arlo-Secure/No-login-fields-in-mobile-app/m-p/1914466#M4005 StephenB 2023-05-26T10:45:04Z