topic Re: ARLO Secure and camera battery question in Arlo Secure

ARLO Secure and camera battery question

PKNIcks10 — Fri, 10 Mar 2023 15:22:26 GMT

I have the EOL cameras and am considering upgrading to a Arlo Pro 4 and the new ARLO Secure system, since they no longer offer the 1 week free recording.
With the old system, I had to have my cameras on a continual power supply.
With the new system, do I need to have the cameras on a continual power supply to work with ARLO Secure?

Re: ARLO Secure and camera battery question

StephenB — Fri, 10 Mar 2023 15:47:40 GMT

@PKNIcks10 wrote:

With the new system, do I need to have the cameras on a continual power supply to work with ARLO Secure?

No.

But that shouldn't have been needed with your old system either (assuming you have outdoor cameras).

Re: ARLO Secure and camera battery question

jguerdat — Sat, 11 Mar 2023 14:06:00 GMT

You don't need to upgrade unless you really want to. The cameras will continue to work with the same free 7 day plan as before. Read the notifications you recently received for details. There won't be firmware updates but there haven't been any for a long time anyways.

Re: ARLO Secure and camera battery question

PKNIcks10 — Fri, 31 Mar 2023 16:02:18 GMT

Thanks for the information, I did see the most recent notification that I will keep the 7 day notification.

If I were to upgrade to the ARLO secure and attach all my cameras, do they need to be on a constant batter supply for the notifications and recording to work? I need to get ARLO Secure for my doorbell camera to work and trying see if I need 1 camera or multiple on the system.

Re: ARLO Secure and camera battery question

StephenB — Fri, 31 Mar 2023 19:05:08 GMT

@PKNIcks10 wrote:

If I were to upgrade to the ARLO secure and attach all my cameras, do they need to be on a constant batter supply for the notifications and recording to work?

No. You wouldn't need to change anything with the setup - just put the cameras into the subscription plan.

If you do that, then

retention would increase to 30 days
you'd get activity zones when on battery power
you'd get smart notifications