topic Arlo is not accepting my new phone in Arlo Secure

Arlo is not accepting my new phone

Timmrt — Mon, 27 Feb 2023 17:03:54 GMT

Arlo is not accepting my new phone (same number and email) as a trusted device. Automated support is useless. What is the support phone number?

JamesC — Mon, 27 Feb 2023 21:06:19 GMT

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

JamesC

ajs9250 — Sun, 05 Mar 2023 01:04:07 GMT

my husband's arlo worked on his iphone last year but won't connect now?

JamesC — Tue, 07 Mar 2023 22:57:15 GMT

ajs9250,

Have you tried the troubleshooting posted above?

JamesC