cant sing on

BWAGAN01 — Thu, 02 Feb 2023 17:29:39 GMT

i cant sign in to my phone, the phone does not go beyond "WE DONT RECOGNIZE THIS DEVICE

I have been trying to two days and cant get help

please help

Re: cant sing on

JamesC — Fri, 03 Feb 2023 18:53:53 GMT

BWAGAN01,

What is the exact error message you're seeing? Are you able to provide a screenshot?

If you log in from a PC using the web client, do you still experience the same behavior?

JamesC