https://community.arlo.com/t5/Arlo-Secure/Basestation-VMB3010r2-is-offline/m-p/1898914#M2483 <P>Friday 27.01.2023 - Denmark</P><P>After runnig perfect for several years, my basestation VMB3010r2 is suddenly "offline"<BR />I have powered off both modem, router and basestation and they are all up and running after this is done.</P><P>My internet is running perfect and basestation has also got an Ip-adress in the router, but still the basestation is "offline"???</P><P>How can I get the basestation "on-line" again - any good suggestions??</P><P>&nbsp;</P><P>Best Regards</P><P>Obuch</P> Fri, 27 Jan 2023 09:05:27 GMT obuch 2023-01-27T09:05:27Z https://community.arlo.com/t5/Arlo-Secure/Basestation-VMB3010r2-is-offline/m-p/1898914#M2483 <P>Friday 27.01.2023 - Denmark</P><P>After runnig perfect for several years, my basestation VMB3010r2 is suddenly "offline"<BR />I have powered off both modem, router and basestation and they are all up and running after this is done.</P><P>My internet is running perfect and basestation has also got an Ip-adress in the router, but still the basestation is "offline"???</P><P>How can I get the basestation "on-line" again - any good suggestions??</P><P>&nbsp;</P><P>Best Regards</P><P>Obuch</P> Fri, 27 Jan 2023 09:05:27 GMT https://community.arlo.com/t5/Arlo-Secure/Basestation-VMB3010r2-is-offline/m-p/1898914#M2483 obuch 2023-01-27T09:05:27Z https://community.arlo.com/t5/Arlo-Secure/Basestation-VMB3010r2-is-offline/m-p/1898947#M2484 <P>Have you tried both the app and the web client (my.arlo.com)? What are the LEDs on the base showing? Are you using a VPN?</P> Fri, 27 Jan 2023 14:36:22 GMT https://community.arlo.com/t5/Arlo-Secure/Basestation-VMB3010r2-is-offline/m-p/1898947#M2484 jguerdat 2023-01-27T14:36:22Z