topic Re: No full screen view after adding Arlo secure? in Arlo Secure

No full screen view after adding Arlo secure?

H_wright1217 — Tue, 17 Jan 2023 07:36:20 GMT

I just added Arlo secure and now my dashboard is different and I can no longer view my live cameras in full screen mode. It's too small to even see now. I've tried everything. I'm on android on Moto G Stylo. Any fixes? If not I'm cancelling so I can go back to the way it was.

Re: No full screen view after adding Arlo secure?

DannyBearAgain — Tue, 17 Jan 2023 13:07:56 GMT

But you can’t go back, didn’t arlo tell you this?

Re: No full screen view after adding Arlo secure?

JamesC — Tue, 17 Jan 2023 19:15:27 GMT

H_wright1217,

You should be able to view in full screen with the latest version of the app.

There was an issue with the earlier versions of 4.0 but that has since been resolved. First, make sure you have the latest version of the app installed from the app store. If you do, simply log out of the app and then log back in. Do you still have the same issue?

JamesC