topic Re: Subscription payment not possible. in Arlo Secure

Subscription payment not possible.

Dannie666 — Tue, 30 Aug 2022 18:58:21 GMT

I would like to buy an subscription plan, but it goes wrong with the payment. I tried by credit card and PayPal. I think there is a bug in the system. I am also not able to tik the agreement box.
Do they want customers or not ? Then why make it so difficult ?

Re: Subscription payment not possible.

jguerdat — Wed, 31 Aug 2022 12:54:55 GMT

Have you tried both the app as well as the web client? Are you in a country that can get a subscription?

https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available

Re: Subscription payment not possible.

NotHappyW-Arlo — Fri, 16 Dec 2022 03:01:21 GMT

Im having the same issue. Once AGAIN, STILL arlo has FAILED. Cameras are useless. The customer service sucks ass, they are absolutely ZERO help. Looks like i’ll have to shell out another $500 or so for a camera system that works….

Re: Subscription payment not possible.

JamesC — Mon, 19 Dec 2022 23:26:10 GMT

What error message are you seeing? Could you provide a screenshot?

JamesC