https://community.arlo.com/t5/Arlo-Secure/Question-about-free-subscription/m-p/1889598#M1835 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/891023">@MemeBaba</a>&nbsp;wrote:<BR /> <P>I am currently still on free trial, but I just read that the free subscription only support up to 1 user.&nbsp; Does that mean that with only the free subscription, the people/accounts who I shared access to can no longer access the cameras?</P> <HR /></BLOCKQUOTE> <P>What cameras do you have?&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>Not sure what you mean by "free subscription" - there isn't one.</P> <P>&nbsp;</P> <P>Old camera models (Pro, Pro 2) were sold with 7 days of free cloud recording.&nbsp; People with whom you shared the cameras can see them even if you have no subscription.</P> <P>&nbsp;</P> <P>New camera models (starting with the Ultra in 2018) don't come with that.&nbsp; The two smarthubs (VMB4540 and VMB5000) have a free direct-access to local storage feature.&nbsp; But those recordings cannot be viewed from a "friend" account.</P> Mon, 12 Dec 2022 01:14:39 GMT StephenB 2022-12-12T01:14:39Z https://community.arlo.com/t5/Arlo-Secure/Question-about-free-subscription/m-p/1889545#M1831 <P>I am currently still on free trial, but I just read that the free subscription only support up to 1 user.&nbsp; Does that mean that with only the free subscription, the people/accounts who I shared access to can no longer access the cameras?</P> Sun, 11 Dec 2022 19:10:49 GMT https://community.arlo.com/t5/Arlo-Secure/Question-about-free-subscription/m-p/1889545#M1831 MemeBaba 2022-12-11T19:10:49Z https://community.arlo.com/t5/Arlo-Secure/Question-about-free-subscription/m-p/1889598#M1835 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/891023">@MemeBaba</a>&nbsp;wrote:<BR /> <P>I am currently still on free trial, but I just read that the free subscription only support up to 1 user.&nbsp; Does that mean that with only the free subscription, the people/accounts who I shared access to can no longer access the cameras?</P> <HR /></BLOCKQUOTE> <P>What cameras do you have?&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>Not sure what you mean by "free subscription" - there isn't one.</P> <P>&nbsp;</P> <P>Old camera models (Pro, Pro 2) were sold with 7 days of free cloud recording.&nbsp; People with whom you shared the cameras can see them even if you have no subscription.</P> <P>&nbsp;</P> <P>New camera models (starting with the Ultra in 2018) don't come with that.&nbsp; The two smarthubs (VMB4540 and VMB5000) have a free direct-access to local storage feature.&nbsp; But those recordings cannot be viewed from a "friend" account.</P> Mon, 12 Dec 2022 01:14:39 GMT https://community.arlo.com/t5/Arlo-Secure/Question-about-free-subscription/m-p/1889598#M1835 StephenB 2022-12-12T01:14:39Z