https://community.arlo.com/t5/Arlo-Secure/24-7-recording-issue/m-p/2477192#M15823 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4246.jpeg" style="width: 1260px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/436139iDB2F8898B9E7BBF6/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="IMG_4246.jpeg" alt="IMG_4246.jpeg" /></span></P><P> </P><P>Since the new update one of my three camera’s does not have 24/7 recording even though I am paying for it and I have it plugged in to the wall for the CVR surveillance. I have took it off my account and reinstalled it several times still no 24/7 surveillance. I even put another camera on the account to test it out and that camera does not have 24/7 surveillance.. why are they changing things around? I’ve been with Arlo since 2019 and with the click of a button I was able to add any camera. I wanted to my CVR plan now however I cannot do it. I am scared to cancel my plan and redo it because if I do that, my other two cameras might not get the 24/7 recording, which two cams is currently working 24/7.. but since one is not it forced me to purchase other cameras like Ring and use 24:7 &nbsp;surveillance with Ring, and if that works well, I will be ditching Arlo completely</P> Fri, 03 Apr 2026 22:07:44 GMT Jcapache41 2026-04-03T22:07:44Z https://community.arlo.com/t5/Arlo-Secure/24-7-recording-issue/m-p/2477192#M15823 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4246.jpeg" style="width: 1260px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/436139iDB2F8898B9E7BBF6/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="IMG_4246.jpeg" alt="IMG_4246.jpeg" /></span></P><P> </P><P>Since the new update one of my three camera’s does not have 24/7 recording even though I am paying for it and I have it plugged in to the wall for the CVR surveillance. I have took it off my account and reinstalled it several times still no 24/7 surveillance. I even put another camera on the account to test it out and that camera does not have 24/7 surveillance.. why are they changing things around? I’ve been with Arlo since 2019 and with the click of a button I was able to add any camera. I wanted to my CVR plan now however I cannot do it. I am scared to cancel my plan and redo it because if I do that, my other two cameras might not get the 24/7 recording, which two cams is currently working 24/7.. but since one is not it forced me to purchase other cameras like Ring and use 24:7 &nbsp;surveillance with Ring, and if that works well, I will be ditching Arlo completely</P> Fri, 03 Apr 2026 22:07:44 GMT https://community.arlo.com/t5/Arlo-Secure/24-7-recording-issue/m-p/2477192#M15823 Jcapache41 2026-04-03T22:07:44Z https://community.arlo.com/t5/Arlo-Secure/24-7-recording-issue/m-p/2477369#M15837 <P>You are only seeing this on one camera? Can you go through these steps:<BR /><BR /><A href="https://kb.arlo.com/000062743/How-to-troubleshoot-issues-with-Arlo-Continuous-Video-Recording-CVR" target="_blank">https://kb.arlo.com/000062743/How-to-troubleshoot-issues-with-Arlo-Continuous-Video-Recording-CVR</A></P> <P>&nbsp;</P> Mon, 06 Apr 2026 20:47:24 GMT https://community.arlo.com/t5/Arlo-Secure/24-7-recording-issue/m-p/2477369#M15837 BrookeN 2026-04-06T20:47:24Z