topic Question about business plan in Arlo Secure

Question about business plan

RaymondKim — Thu, 27 Oct 2022 22:26:11 GMT

I subscribed Business Professional Plan.

I saw description of this plan. it is described that up to 24 cameras and 30 days of video playback.

But it support only play history (like, motion detect video clip), I would like to use video playback function.

is Business plan support only video clip? or support full video in 30 days?

Business plan description:

Re: Question about business plan

ShayneS — Sat, 29 Oct 2022 01:15:46 GMT

Let me double check on this for you. I'll provide an update as soon as possible.

Re: Question about business plan

ShayneS — Sat, 29 Oct 2022 01:19:34 GMT

The plan you have selected in the screenshot supports up to 24 cameras and 30 days of video playback. For the Smart features, you will need to add the Smart Add-on.

Re: Question about business plan

StephenB — Sun, 30 Oct 2022 10:56:19 GMT

@ShayneS wrote:

The plan you have selected in the screenshot supports up to 24 cameras and 30 days of video playback. For the Smart features, you will need to add the Smart Add-on.

@RaymondKim: Are you asking if the plan includes continuous video recording (CVR)? If so, @ShayneS didn't really answer your question.

I believe the answer is "no", and that you would need a separate subscription for that. But I don't use that plan, so hopefully one of the mods (or someone who does use it) will respond.