https://community.arlo.com/t5/Arlo-Secure/PROFESSION-MONITORING/m-p/2473824#M15612 <P>I too would like to know what you are talking about.&nbsp; What do you mean it is not being professionally monitored?</P> Thu, 26 Feb 2026 19:21:54 GMT Chanel55 2026-02-26T19:21:54Z https://community.arlo.com/t5/Arlo-Secure/PROFESSION-MONITORING/m-p/2471547#M15429 <P>I am truly disappointed with the&nbsp; system from Arlo. They have not been able to provide professional monitoring since I purchased the system more than six months ago. But they insist on charging me monthly for the professional monitoring service month-after-month. I ask for a refund, but they offer to give me a free month of professional monitoring instead of a refund. Which amounts to a free month of nothing - they are not providing the monitoring service, but they are going to give me a free month of it - go figure!</P><P>&nbsp;</P><P>I truly regret purchasing the system. I have 15 or more sensors plus the security hub. A big waste of money. I will surely discourage anyone from buying Arlo products!</P> Tue, 27 Jan 2026 22:43:32 GMT https://community.arlo.com/t5/Arlo-Secure/PROFESSION-MONITORING/m-p/2471547#M15429 kingdomcome 2026-01-27T22:43:32Z https://community.arlo.com/t5/Arlo-Secure/PROFESSION-MONITORING/m-p/2471580#M15433 <P>Can you explain more regarding the not being able to provide the professional monitoring? Is it not working as expected?</P> Wed, 28 Jan 2026 15:02:16 GMT https://community.arlo.com/t5/Arlo-Secure/PROFESSION-MONITORING/m-p/2471580#M15433 BrookeN 2026-01-28T15:02:16Z https://community.arlo.com/t5/Arlo-Secure/PROFESSION-MONITORING/m-p/2473824#M15612 <P>I too would like to know what you are talking about.&nbsp; What do you mean it is not being professionally monitored?</P> Thu, 26 Feb 2026 19:21:54 GMT https://community.arlo.com/t5/Arlo-Secure/PROFESSION-MONITORING/m-p/2473824#M15612 Chanel55 2026-02-26T19:21:54Z