topic Essential Pan-Tilt Indoor Camera not generating video description since 12/28/25 in Arlo Secure

Essential Pan-Tilt Indoor Camera not generating video description since 12/28/25

ArloWatcher — Sat, 03 Jan 2026 16:18:10 GMT

@BrookeN
Since 12/28/25, my Essential Pan-Tilt Indoor Camera no longer generates a description of the video that it is recording. I don't really use the descrption, but I find them entertaining to read. Did something change that the description isn't being generated anymore?

Re: Essential Pan-Tilt Indoor Camera not generating video description since 12/28/25

StephenB — Sat, 03 Jan 2026 17:35:27 GMT

@ArloWatcher wrote:

Since 12/28/25, my Essential Pan-Tilt Indoor Camera no longer generates a description of the video that it is recording.

Are the event captions still showing as enabled for the camera when you press the profile icon in the top left, then then the location, then Event Captions?

Re: Essential Pan-Tilt Indoor Camera not generating video description since 12/28/25

ArloWatcher — Sun, 04 Jan 2026 16:10:11 GMT

I don't see a "Event Captions" secton, but I think I figured out what happened.

On 12/28, my new Essential Pan-Tilt Indoor Camera had been connected for it's 1st month and was using it's complimentary Premium Plan. It's now switched to my Plus Unlimited plan, which dosen't have event captions.