topic Re: Arlo app crashes when opening on Pixel tablet in Arlo Secure

Arlo app crashes when opening on Pixel tablet

Cko73 — Sat, 15 Nov 2025 03:17:31 GMT

When trying to open the Arlo app on my pixel tablet the app crashes. Pixel tablet is running version 16. I have cleared memory and cache and uninstalled the app and rebooted my device multiple times and the problem persists.

Re: Arlo app crashes when opening on Pixel tablet

BrookeN — Mon, 17 Nov 2025 16:34:29 GMT

Are you still seeing this same behavior?

Re: Arlo app crashes when opening on Pixel tablet

Cko73 — Thu, 27 Nov 2025 19:13:25 GMT

Yes, nothing changes. Still crashes when opening app.

Re: Arlo app crashes when opening on Pixel tablet

StewCam — Fri, 28 Nov 2025 07:17:01 GMT

I have the same problem on a new Pixel 8 Pro. The app starts OK but after several seconds it stops regardless of where I am in the app. The app works fine on other Android devices. I have also taken all the steps mentioned in your initial post.

Re: Arlo app crashes when opening on Pixel tablet

BrookeN — Mon, 01 Dec 2025 20:20:39 GMT

Can you please provide the following information:

App Version:

Firmware Version:

Re: Arlo app crashes when opening on Pixel tablet

StewCam — Mon, 01 Dec 2025 22:55:09 GMT

App version: 6.6.0_6060002

Firmware version for Hub VMB5000: 1.28.2.0_1941_53ee4a5

Firmware version for Wireless Video Doorbell 2K: 1.7.1_2122_3f617de

Firmware version for Pro 4 cameras: 1.080.24.0_31_2441891

Firmware version for Chime 2 doorbells: 1.1.0.0_385_b0e4dcc

The app works fine for about 7 seconds and then minimizes off screen. It remains visible in the list of running apps but if restored again works for a further 7 seconds only.

Re: Arlo app crashes when opening on Pixel tablet

BrookeN — Tue, 02 Dec 2025 14:30:44 GMT

Thank you for providing that information. I passed it onto our development team, who will investigate the behavior you are seeing. I will update the community as soon as possible.

Re: Arlo app crashes when opening on Pixel tablet

BrookeN — Mon, 15 Dec 2025 14:17:36 GMT

Are you still seeing this same behavior?

Re: Arlo app crashes when opening on Pixel tablet

StewCam — Mon, 15 Dec 2025 20:46:20 GMT

I have the latest system updates applied to my Pixel 8 Pro and yes, I am still seeing the same behaviour. That is, the Arlo Secure app works fine for about 7 seconds and then minimizes off screen. It remains visible in the list of running apps but if restored again works for a further 7 seconds only.

Re: Arlo app crashes when opening on Pixel tablet

StewCam — Wed, 17 Dec 2025 20:32:40 GMT

I installed the update to Arlo Secure that became available today. I am pleased to report that the app no longer crashes on my Google Pixel 8 Pro 👌

Re: Arlo app crashes when opening on Pixel tablet

BrookeN — Wed, 17 Dec 2025 21:38:38 GMT

Thank you for that update. If you have any further questions, please let us know.