topic Re: How can I grant full administrative access? in Arlo Secure

How can I grant full administrative access?

ploughguy — Mon, 19 Sep 2022 03:33:21 GMT

I created our Arlo account and granted administrative rights for all cameras and base stations to my bride.

However, she has only a fraction of the control options that I have. For example, for a camera under Settings -> Video, the only control she has is Brightness. None of the other settings (low light, local 2k streaming, video mode, for example) are available to her.

You’d think that granting administrative rights would give her access to everything I have access to.

Have I missed something?

Thanks for your help,

Russ

Re: How can I grant full administrative access?

Dannybear — Mon, 19 Sep 2022 07:31:16 GMT

Have a read of the following article for clarification of privileges.

https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

The only way to have full access is for your partner to use your main login credentials but it is limited to one login at a time. That is you will be logged out when the other logs in and vice versa.

Re: How can I grant full administrative access?

ploughguy — Mon, 19 Sep 2022 09:12:12 GMT

ArloMaster DannyBear,

Thank you for your snappy response.

This is the answer I feared - one particular user owns everything, and everyone else is a spectator.

Clearly non-one at NetGear is married to a lady with technical inclinations. I feel this matter needs an enhancement request raised, in the interests of domestic harmony.

So there’s another question - How do I raise an enhancement request?

Thank you very much for confirming my darkest suspicions.

Russ.