topic Arlo Secure login issues in Arlo Secure

Arlo Secure login issues

JohnBdot — Tue, 18 Nov 2025 12:15:07 GMT

Is Arlo down again? I always get the generic “an error has occurred” error message when trying to log into Arlo Secure.

Updated the app and now cannot see feed or live view-anyone else??

Tonered12 — Sat, 08 Nov 2025 18:35:14 GMT

Having issues since I updated the app this morning. Anyone else? I can’t see recordings and live view.

Is Arlo having outages right now?

ant — Sat, 08 Nov 2025 19:11:12 GMT

I am not getting any recordings within the last hour in both original Arlo and Pro 2. Cameras did detect motions. Even live videos don't always work ("Connecting..."). Internet and wifi are fine. I tried rebooting a base station (Pro 2's) and that didn't fix it.

Thank you for reading and hopefully answering soon.

Is Arlo having outages right now?

ant — Sat, 08 Nov 2025 19:11:40 GMT

Thank you for reading and hopefully answering soon.

Re: Updated the app and now cannot see feed or live view-anyone else??

ant — Sat, 08 Nov 2025 19:46:55 GMT

I didn't update my iPhone's iOS app this morning, but did get its v6.5.6 about four days ago. I am also having problems too as shown in my https://community.arlo.com/t5/Arlo-Pro-2/Is-Arlo-having-outages-right-now/td-p/2464196, https://community.arlo.com/t5/Arlo/Is-Arlo-having-outages-right-now/m-p/2464195, and https://www.reddit.com/r/arlo/comments/1orx31q/is_arlo_having_outages_right_now/ forum threads.

Cannot stream camera video in Arlo Secure

FormerArloFan — Sat, 08 Nov 2025 19:36:04 GMT

Is the Arlo streaming server down? My cameras are reporting motion detection, but I cannot stream live video from them. Yep, tried it all. Updated Arlo Secure on 2 mobile devices. Rebooted both devices. Tried my fiber ISP connection, no good. Tried my mobile data connection, no good. Cannot even load motion events video since over an hour ago. My Ring cameras are performing perfectly. So, what's up???

Re: Is Arlo having outages right now?

arlo_usr — Sat, 08 Nov 2025 19:43:57 GMT

Having the same issue

Re: Is Arlo having outages right now?

ant — Sat, 08 Nov 2025 19:47:47 GMT

Oh good. We're not alone even from https://www.reddit.com/r/arlo/comments/1orx31q/is_arlo_having_outages_right_now/. https://status.arlo.com/ still says good. 😞

Re: Cannot stream camera video in Arlo Secure

Gamer71 — Sat, 08 Nov 2025 19:53:56 GMT

I am having the same issue and it’s not creating the events even though it says motion detected. Seems to have started 2-3hrs ago for me. Arlo has been giving me nonstop problems with its CVR function as of the past month or so nonstop. Not sure what is up. Arlo needs to get it together, their service is not cheap for this to happen.

Re: Cannot stream camera video in Arlo Secure

ant — Sat, 08 Nov 2025 19:54:13 GMT

Yes, others and I are seeing the same problem like in https://community.arlo.com/t5/Arlo-Pro-2/Is-Arlo-having-outages-right-now/td-p/2464196 and https://www.reddit.com/r/arlo/comments/1orx31q/is_arlo_having_outages_right_now/. https://status.arlo.com/ still says good.

No vid

DT68 — Sat, 08 Nov 2025 19:57:15 GMT

Not able to get video to play on phone app. It said this device is in idle.

Re: Cannot stream camera video in Arlo Secure

FormerArloFan — Sat, 08 Nov 2025 20:01:22 GMT

Well I hope somebody is awake at the controls and gets solutions implemented, this is a security issue.

Re: Is Arlo having outages right now?

hdhshxhhf — Sat, 08 Nov 2025 20:03:03 GMT

same here

Re: No vid

Jellam7 — Sat, 08 Nov 2025 20:03:45 GMT

I too am having issues with video feed. It says connected but it wont let me open the carea in the app nor see video of the camera.

Current Outage? 11/8/25

Clintonsitguy — Sat, 08 Nov 2025 20:06:54 GMT

Hello, is there a system outage currently? I cannot access any live feeds on my three devices, and none of them are recording any video/audio. I have restarted all my devices, checked my WiFi, and the issue still persists.

Re: No vid

ant — Sat, 08 Nov 2025 20:09:23 GMT

Yes, see https://community.arlo.com/t5/Arlo-Pro-2/Is-Arlo-having-outages-right-now/td-p/2464196, https://reddit.com/r/arlo/comments/1orx31q/is_arlo_having_outages_right_now/, etc.

Re: Current Outage? 11/8/25

ant — Sat, 08 Nov 2025 20:09:35 GMT

Yes, see https://community.arlo.com/t5/Arlo-Pro-2/Is-Arlo-having-outages-right-now/td-p/2464196, https://reddit.com/r/arlo/comments/1orx31q/is_arlo_having_outages_right_now/, etc.

Re: Is Arlo having outages right now?

Saladd — Sat, 08 Nov 2025 20:12:33 GMT

Same with mine. Started to work for a minute, but then went back to same issues.

Re: Cannot stream camera video in Arlo Secure

ant — Sat, 08 Nov 2025 20:13:01 GMT

Yeah. It doesn't help it is Saturday right now. 😞

Re: Is Arlo having outages right now?

ant — Sat, 08 Nov 2025 20:17:38 GMT

Yep. I hope I didn't lose my cloud recordings.