FRUSTRATED ARLO!!!!! Issues and more issues

TomPfeifer — Thu, 11 Sep 2025 14:17:42 GMT

I have had Arlo cameras for years, and outfitted my home and cottage now with them on two different accounts/emails. I and my wife have shared access to both. On our cottage the Arlo camera always worked great when there were only 2. I added 2 cameras recently and now I am receiving notifications of movement, but only 1 camera is showing up in my notification feed. I cannot view anything but live cameras on the other three, and unable to see any notifications that occurred for example overnight if I did not see the notification. So if a crime was committed for example, I would not be able to view the footage!

I have tried everything, including the stupid AI troubleshoot chat. I need to speak to a person and not a computer. There is no live calls available anymore, and I AM SO DISAPPOINTED for the first time in my ARLOS. I would file a complaint at this point but AI dodged that request as well. CAN ANYONE HELP?

Re: FRUSTRATED ARLO!!!!! Issues and more issues

BrookeN — Thu, 11 Sep 2025 16:05:45 GMT

The 2 cameras on the secure trial should be showing recordings within the feed. Have you set up these cameras within the routines section within the app? The 2 Essential 2 cameras that are not on the trial will not show up in the feed as these cameras require a subscription. This may be why you are not seeing notifications as well as videos.

topic Re: FRUSTRATED ARLO!!!!! Issues and more issues in Arlo Secure

FRUSTRATED ARLO!!!!! Issues and more issues

Re: FRUSTRATED ARLO!!!!! Issues and more issues