topic automations are not visible in the feed in Arlo Secure

automations are not visible in the feed

Alouis — Fri, 22 Aug 2025 14:41:18 GMT

Hi,

I have Routines - schedule automations to change the mode at certain moments during the day. Since two days the change in mode is not visible in the Feed. And I have doubt if the mode change is actually happening.

I have tried contacting Arlo through phone (gave up after waiting 35 minutes) and through Chat (the chatbot is crap in providing answer to my question and forwarding to agent gives: "We are sorry, none of our support expert are currently available. Please try again later").

I am using the Arlo app version 6.3.4 on iPhone.

Anyone else experiencing this and having a solution?

Re: automations are not visible in the feed

StephenB — Fri, 22 Aug 2025 21:23:00 GMT

@Alouis wrote:
I have Routines - schedule automations to change the mode at certain moments during the day. Since two days the change in mode is not visible in the Feed. And I have doubt if the mode change is actually happening.

This was a problem over the past couple of days, but it should be fixed now. If it is still happening, report back here (and tag @ShayneS )

Re: automations are not visible in the feed

Alouis — Sun, 24 Aug 2025 15:17:05 GMT

Thanks for your reply. The problem still occurs @StephenB @ShayneS

Re: automations are not visible in the feed

Alouis — Mon, 25 Aug 2025 15:25:27 GMT

@ShayneS tagged you correctly now, see my previous response.

Re: automations are not visible in the feed

Rushmere — Mon, 25 Aug 2025 20:16:58 GMT

I’m having the same issue.

Although my automations appear to have started working again after the problem a few days ago, they’re not showing in the feed. Having them show in the feed does give confirmation that everything is working correctly, so I would much prefer it if it can be seen.

Is this another problem, or has the functionality been changed?

Re: automations are not visible in the feed

Rushmere — Mon, 25 Aug 2025 21:56:30 GMT

My App updated to version 6.3.6 a short while ago and it's now working fully again, so I guess it was a temporary bug.

Thanks.

Re: automations are not visible in the feed

ShayneS — Mon, 25 Aug 2025 22:06:34 GMT

Thanks for the feedback, please let me know if this surfaces again.

Also, please make sure you have the filter option selected for the mode changes to appear in the feed.

Re: automations are not visible in the feed

Alouis — Wed, 27 Aug 2025 17:24:18 GMT

It suddenly is working again since yesterday 26 August

Re: automations are not visible in the feed

ShayneS — Wed, 27 Aug 2025 23:36:28 GMT

Thanks for the update.