https://community.arlo.com/t5/Arlo-Secure/Arlo-secure-kicked-me-out-and-i-cant-see-no-cameras/m-p/1877074#M1392 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/881408">@NikkiT</a>&nbsp;wrote:<BR /> <P>Arlo kicked me out of the system and now i cant get the cameras back up on my app. I have a IOS phone.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Can you explain more about what happened to "kick you out"?</P> <P>&nbsp;</P> <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/881408">@NikkiT</a>&nbsp;wrote:<BR /> <P>All she had to do is log on with a computer and then there was 1 step she can''t remember. Does anyone know what that is????</P> <HR /></BLOCKQUOTE> <P>Probably part of it was to select "Try another verification method", and then choose email.&nbsp; You'd do this when/if the browser gives you a "we don't recognize this device" message" and tries to verify on your phone.</P> <P>&nbsp;</P> <P>Though she probably also was told to click on "settings", then "profile" on the left pane.&nbsp; Then choose "two factor verification" and make sure the phone is in the "trusted" list.&nbsp; It should also have a check mark next to it.</P> Thu, 08 Sep 2022 10:19:51 GMT StephenB 2022-09-08T10:19:51Z https://community.arlo.com/t5/Arlo-Secure/Arlo-secure-kicked-me-out-and-i-cant-see-no-cameras/m-p/1877010#M1386 <P>Arlo kicked me out of the system and now i cant get the cameras back up on my app. I have a IOS phone. This happened to my sister one time before and we had FINALLY got a contact number and the guy walked her threw it. All she had to do is log on with a computer and then there was 1 step she can''t remember. Does anyone know what that is????</P> Wed, 07 Sep 2022 18:01:04 GMT https://community.arlo.com/t5/Arlo-Secure/Arlo-secure-kicked-me-out-and-i-cant-see-no-cameras/m-p/1877010#M1386 NikkiT 2022-09-07T18:01:04Z https://community.arlo.com/t5/Arlo-Secure/Arlo-secure-kicked-me-out-and-i-cant-see-no-cameras/m-p/1877074#M1392 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/881408">@NikkiT</a>&nbsp;wrote:<BR /> <P>Arlo kicked me out of the system and now i cant get the cameras back up on my app. I have a IOS phone.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Can you explain more about what happened to "kick you out"?</P> <P>&nbsp;</P> <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/881408">@NikkiT</a>&nbsp;wrote:<BR /> <P>All she had to do is log on with a computer and then there was 1 step she can''t remember. Does anyone know what that is????</P> <HR /></BLOCKQUOTE> <P>Probably part of it was to select "Try another verification method", and then choose email.&nbsp; You'd do this when/if the browser gives you a "we don't recognize this device" message" and tries to verify on your phone.</P> <P>&nbsp;</P> <P>Though she probably also was told to click on "settings", then "profile" on the left pane.&nbsp; Then choose "two factor verification" and make sure the phone is in the "trusted" list.&nbsp; It should also have a check mark next to it.</P> Thu, 08 Sep 2022 10:19:51 GMT https://community.arlo.com/t5/Arlo-Secure/Arlo-secure-kicked-me-out-and-i-cant-see-no-cameras/m-p/1877074#M1392 StephenB 2022-09-08T10:19:51Z