topic Re: Unable to access ocapi-app.arlo.com in Arlo Secure

Unable to access ocapi-app.arlo.com

ljokhan — Tue, 24 Jun 2025 05:01:43 GMT

My Python script is being blocked from logging in:

Sorry, you have been blocked
You are unable to access ocapi-app.arlo.com
Cloudflare Ray ID: 95490a9cd95991ce • Your IP: 103.203.255.97

Could I request my IP to be allowed? I am a legitimate Arlo customer.

Thanks

Re: Unable to access ocapi-app.arlo.com

ShayneS — Wed, 25 Jun 2025 22:12:07 GMT

Please reach out to the Support Team to further investigate this symptom you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact