topic Re: Arlo Base Station Siren sudenly going off, not linked to camera trigger? in Arlo Secure

Arlo Base Station Siren sudenly going off, not linked to camera trigger?

Expatnomo — Wed, 24 Aug 2022 22:26:52 GMT

Suddenly our siren is going off at random, not related to any motion detection. Also, Arlo secure is showing a notification that I can't clear on my phone indicating "Activate Siren" and looks like it is trying to download something. Have restarted base station and phone. Is this a hardware or a software problem? How can I fix this? Thanks.

Re: Arlo Base Station Siren sudenly going off, not linked to camera trigger?

Dannybear — Thu, 25 Aug 2022 00:06:27 GMT

I have not seen this issue reported for a long time, nor any explanation.

The usual workaround is to manually force activate the siren from the app then manually reset the siren from the app.

You have the option to acknowledge the siren by pressing the Base station top button.

I suspect that the random siren is firmware related so if you have subscription plan you can escalate it with arlo support via the app settings/ support path.

If you don’t have that option you could try power cycling the base station daily for a few weeks to clear out any corrupting data bits in the base station memory.

Re: Arlo Base Station Siren sudenly going off, not linked to camera trigger?

Expatnomo — Sat, 27 Aug 2022 18:39:59 GMT

Thanks. After restarting base station over a few days and reinstalling the Arlo Secure app on my phone the problem seems to be corrected. I think uninstalling/reinstalling the phone app may have been the key. I appreciate your help on this.

Re: Arlo Base Station Siren sudenly going off, not linked to camera trigger?

Dannybear — Sun, 28 Aug 2022 04:06:12 GMT

You’re welcome although my opinion is that a base station fault is more likely.