topic Accessing Arlo Web Portal Dashboard settings using a web browser on tablet or phone in Arlo Secure

Accessing Arlo Web Portal Dashboard settings using a web browser on tablet or phone

ArloWatcher — Mon, 12 May 2025 14:52:11 GMT

Hi James,

Just wondering why I can't access the Arlo Web Portal Dashboard Settings (my.arlo.com/#/settings/profile) when using a web browser on my phone or tablet.

Here's the error message I get.

Re: Accessing Arlo Web Portal Dashboard settings using a web browser on tablet or phone

JamesC — Mon, 12 May 2025 16:33:27 GMT

ArloWatcher,

The web client is not designed to be used on mobile devices. When using a mobile device, you should log in using the Arlo Secure app. Do you experience the same issue?

JamesC

Re: Accessing Arlo Web Portal Dashboard settings using a web browser on tablet or phone

ArloWatcher — Mon, 12 May 2025 17:29:36 GMT

@JamesC

Using the app on my phone works OK. So how do I get to my settings using the app on my phone?

Re: Accessing Arlo Web Portal Dashboard settings using a web browser on tablet or phone

AikaneKai — Mon, 12 May 2025 18:30:36 GMT

Upper-left corner, the icon of a person in a circle.