topic Re: Bug: resending an invitation email in the People tab does not work in Arlo Secure

Bug: resending an invitation email in the People tab does not work

chuck21 — Sun, 04 May 2025 07:18:18 GMT

I don't know if this is platform specific -- I used an Android device.

Invited a person to have some camera access, and they deleted the first email by accident. Tried Resending the invitation -- did it twice. Never came for either.

Workaround: delete the invitation and create a new one.

This is reproducible.

I humbly request that somebody else diagnose this issue and I'm not asked to send in a bunch of logs 🐵

Re: Bug: resending an invitation email in the People tab does not work

ShayneS — Tue, 06 May 2025 18:51:55 GMT

Hi @chuck21

Thanks for the feedback. I was able to reproduce a similar symptom. I will check in with the team and report back with more info.

Re: Bug: resending an invitation email in the People tab does not work

ShayneS — Sat, 10 May 2025 00:22:32 GMT

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

Re: Bug: resending an invitation email in the People tab does not work

ArloWatcher — Sun, 11 May 2025 02:27:39 GMT

It happened to me also, and I thought it was just me!

Re: Bug: resending an invitation email in the People tab does not work

ShayneS — Mon, 02 Jun 2025 20:46:06 GMT

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

Re: Bug: resending an invitation email in the People tab does not work

ShayneS — Mon, 09 Jun 2025 19:12:23 GMT

Hi @chuck21

This should now be resolved. Please make sure you have the latest version of the Arlo app 6.1.0 installed.