topic Re: Internet connection is lost. Geofencing in Arlo is unavailable at the moment in Arlo Secure

Internet connection is lost. Geofencing in Arlo is unavailable at the moment

lltc — Mon, 07 Apr 2025 00:49:18 GMT

Over the past few weeks I constantly receive a notification on my mobile device whenever I leave the house.

"Internet connection is lost. Geofencing in Arlo is unavailable at the moment"

I see there are old threads from 2019 for this, but I have to assume this is not the same being 6 years on and a different app these days.

Please fix.

Re: Internet connection is lost. Geofencing in Arlo is unavailable at the moment

StephenB — Mon, 07 Apr 2025 11:52:12 GMT

@lltc wrote:

Over the past few weeks I constantly receive a notification on my mobile device whenever I leave the house.

"Internet connection is lost. Geofencing in Arlo is unavailable at the moment"

What model phone? What iOS/Android version is it running?

Have you checked that the app is allowed to use your mobile data connection?

Re: Internet connection is lost. Geofencing in Arlo is unavailable at the moment

jguerdat — Mon, 07 Apr 2025 13:56:34 GMT

I've been having this issue ever since I updated my Pixel phones to Android 15. 14 didn't do it. It seems that Samsung phones don't have the issue even when running 15 so it appears to be a Pixel thing. My guess is that something about connection switching is causing this but nothing has come from my contacts with an L3 to solve this.

Typically, on a reboot, I'll get several such messages along with a final geofencing is enabled. However, occasionally when away from home (might have happened even at home - not sure I remember) I'll get a brief burst. Not often but...