topic Re: Forum Survey Pop-up in Arlo Secure

Forum Survey Pop-up

ittroll — Mon, 24 Mar 2025 16:27:05 GMT

Received a survey pop-up during a forum visit. Filled it in and clicked submit, only to find it has been built to Arlo's usual quality standards.

Posted here as there doesn't appear to be a more general forum.

Retired_Member — Mon, 24 Mar 2025 20:56:21 GMT

Same. I think it broke at least 6 months ago. I've had a few requests for feedback and each time it's failed with that same error message.

I do remember doing at least one in the past that worked, but it was a long time ago.

ittroll — Mon, 24 Mar 2025 21:33:39 GMT

Wow, having your customer feedback survey broken for 6 months or more really does say it all.

Dgmi — Mon, 24 Mar 2025 23:40:26 GMT

They’ve managed to master how to keep our concerns out of their ears.

no customer service, feedback, survey..

JamesC — Tue, 25 Mar 2025 18:40:25 GMT

Thank you for bringing this to my attention. We will look into this issue with the survey.

JamesC