topic Re: ARLO for Google Home Automation not working? in Arlo Secure

ARLO for Google Home Automation not working?

alex_loo — Thu, 27 Feb 2025 22:45:09 GMT

Just trying to see if there is any GHA user here seeing "ARLO outage". GHA has been fine with ARLO (with the switch to ARM HOME and ARM AWAY), but then all of a sudden,

"Sorry, it looks like <base> isn't available right now".

IFTTT (which only switches to STANDBY) still fine.

Any latest with automation users will be appreciated. Thanks.

ALEX

Re: ARLO for Google Home Automation not working?

alex_loo — Sun, 02 Mar 2025 04:31:07 GMT

and 3 days after reporting this (and another week of suffering before that), it's now back to normal! Thanks to whoever read and fixed it.

Alex

Re: ARLO for Google Home Automation not working?

alex_loo — Mon, 03 Mar 2025 12:29:12 GMT

Unfortunately the same thing is NOT working again. Google Home Automation finds my arlo base "isn't available"

Alex

Re: ARLO for Google Home Automation not working?

BrookeN — Mon, 24 Mar 2025 14:38:51 GMT

Can you please send a screenshot of what you are seeing?

Re: ARLO for Google Home Automation not working?

alex_loo — Mon, 24 Mar 2025 22:16:29 GMT

@BrookeN wrote:
Can you please send a screenshot of what you are seeing?

I have a simple Google Home Automation routine that simply tells my ARLO Base (a VMB5000) to switch to ARM HOME. It used to be working fine, say a month ago. It now always fails, with GHA showing me this. I remember seeing this intermittently working for a few days. Anyway it's simply not working NOW.

GHA.png

Re: ARLO for Google Home Automation not working?

BrookeN — Mon, 14 Apr 2025 14:05:18 GMT

@alex_loo we still are investigating this, I will update you as soon as possible.