topic Everyone Arrive / Leave Shows Tons Of Devices in Arlo Secure

Everyone Arrive / Leave Shows Tons Of Devices

AshTray900 — Fri, 14 Feb 2025 20:30:48 GMT

So in this new app I’ve tried to set up everyone arrives and leaves routines but it’s showing devices we don’t have anymore etc.

i have gone through trusted devices and made sure it’s just our two phones and we have them named so we can tell who’s who

how do I get rid of the ghost devices? I have removed all DHCP reservations on the router that were just not cleaned up before. Made a few drop but not much

Re: Everyone Arrive / Leave Shows Tons Of Devices

StephenB — Sat, 15 Feb 2025 12:42:06 GMT

@AshTray900 wrote:

how do I get rid of the ghost devices?

Go to the "Available Geofence Devices" screen:

press the profile button in the upper left
select "Privacy Center"
the account tab has the "Available Geofence Devices" option.

Your current device is listed first, it is useful to begin by renaming it to something unique.

If you use the "Friend" account feature, the "Friends" need to remove any duplicates/ghosts in their account. You won't be able to do it from yours.