topic Re: App won’t let me log in in Arlo Secure

App won’t let me log in

Retired_Member — Tue, 09 Aug 2022 20:30:18 GMT

Xcloud error

Re: App won’t let me log in

dlirion — Tue, 09 Aug 2022 20:36:51 GMT

I'm having the same problem. Cannot login to the app. Only mesage I get is "Something went wrong. Try again."

Re: App won’t let me log in

KimE55 — Tue, 09 Aug 2022 20:45:47 GMT

Same here. On my app it just says "something went wrong" and on the web portal it says "xcloud register API failure.

Re: App won’t let me log in

KimE55 — Tue, 09 Aug 2022 20:50:13 GMT

Mine is now working in both places. I did prompt to change my password. I reset it. Not sure if that is what did the trick..

Re: App won’t let me log in

JamesC — Tue, 09 Aug 2022 23:38:18 GMT

Some users may have experienced inability to log in to their Arlo accounts starting at around 1:30 pm PST. This issue is now resolved. Please let us know if you continue experiencing any issues.

JamesC