topic Re: Cannot connect chime 2 in Arlo Secure

Cannot connect chime 2

Lkez — Sun, 02 Feb 2025 01:16:55 GMT

I see several others are having the same issue where the chime is wanting to connect to an Arlo WiFi network. I have resync’d and still nothing. Please give me a fix or I’ll need to return the whole doorbell/chime combo.

Re: Cannot connect chime 2

StephenB — Sun, 02 Feb 2025 12:24:12 GMT

@Lkez wrote:

I see several others are having the same issue where the chime is wanting to connect to an Arlo WiFi network.

It's the other way around - the chime is creating a temporary wifi network that the phone needs to join.

What phone model are you using?

Re: Cannot connect chime 2

Lkez — Mon, 03 Feb 2025 19:56:24 GMT

It does not allow me to do any sort of work around. I have an iPhone 16

Re: Cannot connect chime 2

StephenB — Tue, 04 Feb 2025 00:37:07 GMT

@Lkez wrote:

It does not allow me to do any sort of work around.

FWIW, I didn't say anything about a work around.

I'm tagging the mods - @BrookeN , @JamesC , @ShayneS - as I think they do can help with this.

Re: Cannot connect chime 2

BrookeN — Tue, 04 Feb 2025 20:57:32 GMT

@Lkez by any chance is there another phone you can try to set it up with? An Android or a different iPhone to see if it is able to connect.