Ultra-2 camera - Need a HUB

DavidCooney — Mon, 04 Jul 2022 23:32:15 GMT

I recently purchased two Ultra-2 cameras. I now want to avoid the subscription model and purchase the hub to record/store the videos... How do I purchase just the hub -- where do I go ?? In hind-sight - I did not know what I did not know about where videos were stored... Thanks for your help !! have a great day !!

Re: Ultra-2 camera - Need a HUB

StephenB — Tue, 05 Jul 2022 10:16:45 GMT

@DavidCooney wrote:

I recently purchased two Ultra-2 cameras. I now want to avoid the subscription model and purchase the hub to record/store the videos... How do I purchase just the hub -- where do I go ?? In hind-sight - I did not know what I did not know about where videos were stored... Thanks for your help !! have a great day !!

The Ultra 2 can't be used at all without a hub. Are you sure you have the correct camera model? If you on-boarded to your home wifi, then you likely have a Pro 4.

You can find the details of the camera model by opening up the camera shell and removing the battery. There's a label there that starts with VMC. The Ultra 2 should say either VMC5040 or VMC5042.

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Ultra-2 camera - Need a HUB

Re: Ultra-2 camera - Need a HUB