topic Re: Ads now within the Arlo App? in Arlo Secure

Ads now within the Arlo App?

michaeljf69 — Thu, 07 Nov 2024 20:26:05 GMT

I logged in to the Arlo app this morning and there was a message saying that as of today there would be ads for users without a subscription.

As I have an active Arlo Secure subscription I was surprised when ads started popping up in between my devices on the Device page, at the top of the Dashboard page and all the way throughout my Feed. Mostly for Arlo but also some third party vendors.

I'm assuming this is teething problems? Located in Australia if that makes a difference.

Re: Ads now within the Arlo App?

Dan123456 — Thu, 07 Nov 2024 20:57:59 GMT

I have the same issue in the UK

I have a plan Stop spamming me with ads

AngryCustomer20 — Thu, 07 Nov 2024 21:06:35 GMT

I have a plan stop spamming with ads and asking me to sign up for a plan. I have a plan already this **bleep** is really pissing me off. You're going to destroy your brand over some stupid ads.

Ads in app

banads — Thu, 07 Nov 2024 21:15:01 GMT

I am paying for an annual subscription. Why the hell am I seeing ads in the app??

Re: Ads now within the Arlo App?

BrookeN — Thu, 07 Nov 2024 21:29:05 GMT

The development team has identified an issue that resulted in some users seeing ads in their feed, this is now resolved. Please let us know if you continue experiencing any issues.

Re: Ads now within the Arlo App?

michaeljf69 — Fri, 08 Nov 2024 04:10:03 GMT

Thanks for the quick reply Brooke, ads all gone now.

Re: Ads now within the Arlo App?

banads — Fri, 08 Nov 2024 18:54:08 GMT

Sure, thanks for the update.

Re: Ads now within the Arlo App?

AlixO — Fri, 22 Nov 2024 09:43:40 GMT

Hi @BrookeN - I’ve started getting the pop up ads in the Arlo app (yesterday and today). I already have a subscription. Can these please be stopped? Thanks.