Subscription

Stayc985 — Thu, 13 Feb 2025 13:48:34 GMT

Me and my husband have both got a subscription to the same cameras in the same house not sure how

Re: Subscription

StephenB — Thu, 13 Feb 2025 14:31:26 GMT

@Stayc985 wrote:

Me and my husband have both got a subscription to the same cameras in the same house not sure how

That isn't really possible unless you are both using the same account credentials.

Look at the details, and see what cameras are actually in each subscription plan. Likely one of the two accounts has a subscription, but had no cameras in it. If that is your situation, you can cancel the plan you don't need. If this is an annual plan, it might be worth contacting Arlo support first, and see if they will give you a refund.

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