topic Re: Cannot enable crash detection on iPhone 13 Pro in Arlo Safe https://community.arlo.com/t5/Arlo-Safe/Cannot-enable-crash-detection-on-iPhone-13-Pro/m-p/1884920#M14 <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>LizaRose,</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Do you have the latest version of the Arlo Safe app installed from the app store?</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Are you able to provide a screenshot?</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>JamesC</STRONG></SPAN></P> Mon, 07 Nov 2022 16:58:19 GMT JamesC 2022-11-07T16:58:19Z Cannot enable crash detection on iPhone 13 Pro https://community.arlo.com/t5/Arlo-Safe/Cannot-enable-crash-detection-on-iPhone-13-Pro/m-p/1884863#M13 <P>I cannot scroll down to the enable slider to enable crash detection. My husband has the 13 Pro Max and can see slider on his phone and enable. Seems to be a screen presentation issue on the smaller screen of the 13 Pro.&nbsp;</P> Sun, 06 Nov 2022 22:44:16 GMT https://community.arlo.com/t5/Arlo-Safe/Cannot-enable-crash-detection-on-iPhone-13-Pro/m-p/1884863#M13 LizaRose 2022-11-06T22:44:16Z Re: Cannot enable crash detection on iPhone 13 Pro https://community.arlo.com/t5/Arlo-Safe/Cannot-enable-crash-detection-on-iPhone-13-Pro/m-p/1884920#M14 <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>LizaRose,</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Do you have the latest version of the Arlo Safe app installed from the app store?</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Are you able to provide a screenshot?</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>JamesC</STRONG></SPAN></P> Mon, 07 Nov 2022 16:58:19 GMT https://community.arlo.com/t5/Arlo-Safe/Cannot-enable-crash-detection-on-iPhone-13-Pro/m-p/1884920#M14 JamesC 2022-11-07T16:58:19Z