https://community.arlo.com/t5/Arlo-Q-Plus/Connecting/m-p/1096838#M97 <P>the most common problem with failure to sync the Q to your wifi is if your SSID/password contain special&nbsp;characters and or spaces</P><P>( not to mention just entry wrong )</P> Sun, 05 Jun 2016 23:06:01 GMT TomMac 2016-06-05T23:06:01Z https://community.arlo.com/t5/Arlo-Q-Plus/Connecting/m-p/1096835#M96 <P>I bought two cameras. I have tried connecting them with my Iphone and IPad. It seems there is a lot of discussion on the boards about this issue but in the end both cameras are failing to sync or connect with either device. I have reset both to factory settings with the same outcome.</P> Thu, 29 Sep 2016 23:56:35 GMT https://community.arlo.com/t5/Arlo-Q-Plus/Connecting/m-p/1096835#M96 kenasset 2016-09-29T23:56:35Z https://community.arlo.com/t5/Arlo-Q-Plus/Connecting/m-p/1096838#M97 <P>the most common problem with failure to sync the Q to your wifi is if your SSID/password contain special&nbsp;characters and or spaces</P><P>( not to mention just entry wrong )</P> Sun, 05 Jun 2016 23:06:01 GMT https://community.arlo.com/t5/Arlo-Q-Plus/Connecting/m-p/1096838#M97 TomMac 2016-06-05T23:06:01Z https://community.arlo.com/t5/Arlo-Q-Plus/Connecting/m-p/1096857#M98 <P>And case matters for both SSID and passphrase. Don't use WEP.</P> Mon, 06 Jun 2016 00:05:09 GMT https://community.arlo.com/t5/Arlo-Q-Plus/Connecting/m-p/1096857#M98 jguerdat 2016-06-06T00:05:09Z