https://community.arlo.com/t5/Arlo-Q-Plus/Cannot-Register-my-Arlo-Q-Plus/m-p/1286778#M769 Since you reset the camera, you need to remove the camera from Settings, My Devices and resync it. If it won't sync, open a case with support using the Contact Support link at the bottom here or swap the camera at the store. Fri, 19 May 2017 19:35:29 GMT jguerdat 2017-05-19T19:35:29Z https://community.arlo.com/t5/Arlo-Q-Plus/Cannot-Register-my-Arlo-Q-Plus/m-p/1286721#M768 <P>Hi,</P><P>&nbsp; Whenever the router is reset, Arlo connection gets lost from iOS app. &nbsp;However, after some time, it gets connected but the night mode is blurry gray. &nbsp;Just recently, I removed the device from my app and I cannot register it anymore. &nbsp;I even tried pressing the reset button until amber blinks and still I cannot register. &nbsp;I think this devise is defective since I bought it. &nbsp;Until now the blurry gray in night mode never disappears.</P> Fri, 19 May 2017 17:56:03 GMT https://community.arlo.com/t5/Arlo-Q-Plus/Cannot-Register-my-Arlo-Q-Plus/m-p/1286721#M768 TaeKah 2017-05-19T17:56:03Z https://community.arlo.com/t5/Arlo-Q-Plus/Cannot-Register-my-Arlo-Q-Plus/m-p/1286778#M769 Since you reset the camera, you need to remove the camera from Settings, My Devices and resync it. If it won't sync, open a case with support using the Contact Support link at the bottom here or swap the camera at the store. Fri, 19 May 2017 19:35:29 GMT https://community.arlo.com/t5/Arlo-Q-Plus/Cannot-Register-my-Arlo-Q-Plus/m-p/1286778#M769 jguerdat 2017-05-19T19:35:29Z